Location: Killington, Vermont Killington and Pico Resort is the biggest mountain in the East, home to the most adventure you'll find all year long, and a great place to start, build and grow your career. With seven distinct mountain areas, including Vermont's highest lift-serviced peak, the opportunities are endless throughout the longest ski season in the East, and into the summer with mountain biking, golf and more. Join an enthusiastic team that strives to deliver the best guest experience possible, while taking advantage of all these mountains have to offer. Killington Resort is committed to employee wellness, safety, growth opportunities, and provides a wide variety of resort benefits, including access to our unparalleled playground.
Compensation and Benefits: - Compensation: Starting pay rate of $19.00, actual wage will be adjusted based on experience
- Benefits: Part-time, seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.
Job Summary: As Winter Door Staff, you will have the opportunity to ensure guests and staff are safe and following Killington Resort's and Vermont DLC guidelines while providing security at special events, and late-night club operations.
Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following:
- Provide security for guests and staff
- Interact with all guests in a personable and friendly manner as they enter or leave the area
- Ensure Resort guidelines and Vermont State DLC laws are being followed
- Monitor consumption, compliance, removals, capacity, and crowd control in a courteous, efficient, and authoritative manner
- Maintain organization when crowds become large. This includes directing foot traffic and assisting guests with wayfinding while upholding the highest standard of professionalism
- If evacuation is required, door person is to maintain order and help guests and staff evacuate quickly and safely under the directive of the manager on duty
- Serve as venue gatekeeper, maintaining post at door
- Report pressing security related issues to manager
- Provide superior service to our customers (internal and external) at all times
- Follow Resort Hospitality Standards while interacting with other guests in a courteous, efficient manner
- Ensure all exits are clean and clear of snow and provide snow removal when necessary
- Update and Maintain clean and clear marquee
- Perform other tasks as assigned
Basic Qualifications: - Must be at least 21 years old
- Must be able to work outdoors in all weather conditions
- Must be able to de-escalate situations
- Ability to be stern, as required
Required Knowledge, Skills, and Abilities: - Excellent customer services skills are required to deal with customers in a courteous, efficient, and authoritative manner
- Must be physically able to walking/stand for 10+ hours
- Must have excellent active listening and observation skills
- Excellent verbal communication skills
- Must be observant of multiple surroundings
- Guest service oriented
It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. Work where you play - Apply now!