Location: Saint Louis,MO, USA
POSITION: Work-Fit Program Manager - Athletic Trainer- Full-time
LOCATION: St. Louis, MO
SHIFT: Primarily 1st shift; 40 hours per week
LOCATION & PROGRAM INFORMATION:
Work-Fit is seeking a full-time Program Manager - Certified Athletic Trainer for our industrial setting in St. Louis, MO. The scope of service will be focusing on prevention and symptom intervention. This is primarily a first shift position with schedule flexibility requested by the customer for some second and third shift hours.
QUALIFICATIONS:
* Licensed within the State of Missouri as an Athletic Trainer or eligible for Missouri Licensure
* Exceptional ability to engage employees in an occupational environment
* Developed as an Athletic Trainer
* Skilled communicator, motivator and work well as part of a team
* Able to focus, organize, and prioritize delivery of services
* A natural leader, thinking outside of their comfort zone
* Competent with Microsoft Office software
Work-Fit Program Manager
Position Description: A Work-Fit Program Manager is directly responsible for exceeding customer expectations by planning, organizing, communicating, developing, delivering and measuring Work-Fit services.
Reports to: Program Managers will communicate with the Vice President of Operations regarding Program operations. The direct report will be detailed in the Work-Fit Job Offer.
Consulting Partners: Program Managers will consult with the Work-Fit Operations Team, other Work-Fit Program Managers, and key client contacts including leadership in Health & Safety, Ergonomics, Medical, Wellness, and Client Management.
Duties and Responsibilities:
* Policy and Procedures
* Maintains a safe, secure, and professional work environment by communicating and enforcing policies, procedures and the Expectations for the Role Delineation of the Work-Fit Employee.
* Maintains quality service by understanding, teaching, and enforcing Work-Fit, and Client organization Policy and Procedures.
* Maintains and understands the Work-Fit and Client agreed upon Standard Operating Procedure (SOP) Manual which defines the delivery of service at the specified client site.
* Business Planning
* Establishes strategic goals that match Work-Fit services and resources to the needs of the customer through research. Identifies and evaluates trends and presents a course of action to the customer to create a unified vision to deliver Work-Fit services.
* Accomplishes the financial objectives of the Program by managing an annual budget, reviewing and forecasting the budget monthly, analyzing variances and initiating corrective actions when necessary.
* Program Measurement
* Documents all Work-Fit service interactions in the Work-Fit, and client (if applicable) record management database in accordance with all Work-Fit record management policies and quality practices.
* Conducts quality reviews of record management practices and implements action plans to ensure continuous quality improvement.
* Develops and reviews the Work-Fit scorecard within the agreed upon time frame with client leadership.
* Team Member Development
* Maintains Team Members by recruiting, selecting, on boarding, and training employees following all Work-Fit processes.
* Conducts Team Member Customer Interviews to plan, monitor, and appraise job performance.
* Coaches, counsels and disciplines Team Members on their professionalism and performance in the delivery of Work-Fit services.
* Assists Team Members in creating personal professional growth plans that are consistent with customer service needs and individual professional passions.
* Delivery of Work-Fit Services
* Makes health personal through the delivery of the agreed upon Scope of Services to the customer in accordance with the SOP.
* Customer Relations
* Conducts regular (no longer than 90 days between) Customer Interviews to consistently understand the impact of Work-Fit services to the client.
* Integrates with the customer and participates in client meetings and on client committees.
* Professional Development
* Remains current with all policies, credentialing and laws governing professional practice.
* Advances professional and technical knowledge by completing educational workshops, obtaining advanced certifications, completing virtual courses, reviewing professional publications, establishing strategic networks, collaborating with other professionals and benchmarking state-of-the-art practices.
* Program Marketing
* Develops a marketing plan for the integration and advancement of Work-Fit services.
* Develops and delivers marketing materials and presentations.
* Proactively creates a culture of personal health and responsibility through the development, distribution, delivery and posting of educational materials utilizing available client distribution/posting resources.
* Facility/Office Management
* Ensures that the security of sensitive records (hard copy and computerized) is maintained at all times.
* Maintains a work area that is neat, clean and organized.
* Maintains safe, clean, and neat areas for the delivery of Work-Fit services.
* Coordinates with the client to schedule necessary facility maintenance.
* Maintains equipment in safe working order and ensures calibrations are conducted within manufacturer specifications.
* Additional Duties and Projects as Assigned
Requirements:
* Bachelor's degree in the Work-Fit/Customer specified health field
* Required State Licensure and/or Professional certification in Athletic Training
* Maintain CPR/AED certification
* Three years of professional experience in the specified health field
* Effective written (including proper grammar and spelling) and oral communication skills with individuals as well as group settings
* Ability to manage time to ensure all duties and responsibilities are met on a daily and weekly basis
* Ability to work without direct supervision
* Proficient with Microsoft Word, Excel, and PowerPoint and to conduct on-line research
* Proficient with Athletic Training System (ATS) , Twin Oaks, and client databases (as applicable to each Program)
* Comfortable in the delivery of service in various work environments such as manufacturing, warehousing, office, and outdoors