Location: Schenectady,NY, USA
[Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & vision / PTO / 401k matching - As a Customer Support Specialist you'll: Be responsible for providing high-level support via Phone, Chat, & Email; Identify and resolve client issues/concerns; Establish customer relationships and improve client retention; Diagnose bugs and communicate customer issues/requests to the development team; Work with the latest cloud support systems such as Zendesk, JIRA, etc...Hiring Fast >>