Location: Lansing,MI, USA
Overview
Enterprise Mobility is looking to add full time work from home agents to our Support Services Reservations Sales team to start in January and February 2025!
If you
* Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue
* Communicate effectively with a wide range of callers
* Enjoy a sales-oriented culture, while working from the comfort of home
* Are able to ensure customer satisfaction through providing exceptional service to every customer
* Have a designated workspace at home that is quiet and distraction-free
* Are interested in growth and advancement opportunities
Then this may be the perfect opportunity you've been searching for!
This remote position offers a compensation package of $ 17.25 / hour.
We offer:
* Paid time off
* Consistent full time 40 hour per week schedule
* Employee discount
* Retirement savings plan including 401k with matching profit sharing
* Health Insurance
* Life Insurance
* Dental Insurance
* Vision Insurance
* Training and development
Schedule:
* Full time schedule- 40 hours per week
* Schedules start between 6:30am - 1:00pm CST
* Weekends and holidays may be required based on business needs
Training:
* Training schedule of M-F, 9:00am-5:30pm CST for 4 weeks; attendance is mandatory with no time off during this 4 week period
* Will require attendance for a network login day the Friday before the classroom training begins- up to 6 hours
* Paid virtual training
Enterprise is a Veteran founded and Veteran friendly company that offers advancement opportunities after just six months with the company!
Responsibilities
* Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
* Receive and apply feedback from managers to improve call quality
* Efficiently guide conversations and apply sales techniques to convert calls into reservations
* Provide excellent customer service
* Strive to meet and exceed monthly personal and department metrics
* Adhere to a set full time schedule
Equal Opportunity Employer/Disability/Veterans #LI-REMOTE
Qualifications
* Must currently reside in one of the following states:
* AL, AR, AZ, FL, GA, ID, IN, KS, KY, LA, MI, MN, MO, MS, NE, NV, NM, NC, ND, OH, OK, PA, SC, TN, TX, UT, VA, WV, WI, or WY
* Must have at least one year of sales experience
* Must have a minimum of two years of consecutive work experience with one employer
* Permanent residence with a defined working space that is free of distractions from any background noise including but not limited to sounds from animal/pets, TVs, radios, and children or other adults in the home
* Working from home is not designed or intended to be a replacement for appropriate adult or child dependent care
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
* Must be at least 18 years old
WFH Technical Qualifications for your home office:
* Must have a Windows PC (no Chromebooks or MACs) with Windows 10 OS or higher
* Must have access to a cell phone to validate security information authentication
* Must have a computer USB headset with microphone
* Must have a webcam, both built-in and detached webcams are acceptable
* Must have reliable and consistent high-speed internet access provided by a cable or fiber provider
* Minimum upload speed of 3 MBPS and minimum download speed of 25 MPBS
* Satellite Internet, 5G home Internet/Cellular/Wi-Fi/Hotspot Services (T-Mobile, Verizon) connections are NOT supported
* The address on your application must be your current, accurate permanent address
* Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements