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WORKERS' COMPENSATION CLAIMS EXAMINER I-III
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WORKERS' COMPENSATION CLAIMS EXAMINER I-III
Salary
$2,774.24 - $4,940.24 Biweekly
Location
City of Long Beach, CA
Job Type
Classified - Full-Time, Permanent
Job Number
EC0NN-25
Department
Human Resources - (CL)
Opening Date
10/11/2024
Closing Date
10/25/2024 4:30 PM Pacific
+ Description
+ Benefits
+ Questions
DESCRIPTION
Applications are available online beginning Friday, October 11, 2024, through 4:30 PM, Friday, October 25, 2024.
SALARY INFORMATION:
Grade I - $2,774.24 - $3,743.28 Bi-Weekly
Grade II - $3,122.08 - $4,206.56 Bi-Weekly
Grade III - $3,658.48 - $4,940.24 Bi-Weekly
EXAMPLES OF DUTIES
Evaluates new claims by verifying information on the injury form; establishes claim reserves required for the injury based upon estimated probable costs; reviews claims progress and resolution with Unit Supervisor; conducts and monitors Workers Compensation investigations; interprets State Workers Compensation law; evaluates, determines, and authorizes payment of all Workers Compensation benefits; coordinates with departments to address modified and transitional duty, the availability of alternative or permanent modified work, and/or determines the need for disability retirement for an injured employee; monitors claims progress that entails interpretation of medical reports, provision of appropriate treatment, and adherence to statutory requirements; prepares appropriate claims notices and correspondence; communicates with outside vendors to facilitate medical treatment and the necessity of medical treatment; may assist Workers Compensation Attorneys by preparing litigation files, developing the claims strategies, and negotiating settlements within prescribed authority; prepares settlement documents; and performs other related duties as required.
REQUIREMENTS TO FILE
Eighteen months of experience equivalent (or higher) to the Citys Workers Compensation Claims Assistant (Workers' Compensation Claims Assistant (' compensation claims assistant&pagetype=classSpecifications) ) classificationORas a workers compensation claims assistant for an insurance company, third-party administrator, or self-insured, self-administered employer.
*Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing.
Knowledge, Skills, and Abilities:
+ Knowledge of Workers Compensation laws, rules, regulations, and procedures;
+ Knowledge of processing benefit notices and claims;
+ Ability to communicate effectively, both orally and in writing;
+ Ability to exercise sound judgment and decision-making in accordance with workers compensation laws, and office policies and procedures;
+ Ability to work independently with general supervision and direction;
+ Ability to interact professionally and tactfully with people in challenging situations.
SELECTION PROCEDURE
EXAMINATION WEIGHTS:
Application and Supplemental Application.........................................Qualifying
Occupational Exam................................................................100%
(may include a written exam or appraisal interview)
A minimum rating of 70 must be attained in order to pass the examination. Certification by score bands will be considered based on analysis of exam results. The resulting eligible list will remain in effect for at least one year. Screening of applicants will be conducted on the basis of application and required supplemental application submitted. Only those candidates showing the strongest backgrounds on the basis of comparative analysis will be invited to the examination process. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified.
In accordance with Civil Service Procedure 3.38, all eligible veterans that successfully qualify on any or all open-competitive examinations shall receive an additional credit of ten (10) points that will be added to their original passing score. Disabled veterans passing the examination shall receive a credit of fifteen (15) points that will be added to their original passing score. (A copy of the veterans DD-214, Member 4 form indicating honorable discharge must be attached to the application at the time of filing.)
If you have not received notification of the status of your application within two weeks of filing your application, please contact the Civil Service Department at (562) ###-####.
EQUITY AND INCLUSION
The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.
The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting
In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public.
This information is available in an alternative format by request at (562) ###-####. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) ###-####. For the hearing impaired, call (562) ###-####.
An Equal Opportunity Employer.
J.O.B. EC0NN-25 WCCE:TM CSC 10/11/2024
Employee Benefits
The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:
Medical and Dental Insurance
Life Insurance
Retirement Plan (P.E.R.S.)
Paid Vacation, Personal Holidays and Sick Leave
Deferred Compensation
Credit Union Membership
Free Bus Transportation (Long Beach Transit)
Flexible Spending Accounts
Free Employee Parking
Paid Parental Leave*
*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).
01
INSTRUCTIONS:The purpose of these supplemental questions is to derive more specific information about your qualifications for this position. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for qualifying candidates for advancement into the selection process. Be specific and detailed in your responses. Resumes should be attached, but may not be substituted in lieu of the required application forms (i.e., responses should NOT state see resume). Please be advised that failure to answer required questions will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list. The application, supplemental questionnaire, and attachments must be completed and received by the filing deadline. Proof of any required documents must be uploaded to the online application. Please be advised that failure to provide the required documents will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list. If you require assistance, please call our customer service line at (562) ###-#### during the filing period between the hours of 7:30 AM through 4:00 PM, Monday through Friday or email ...@longbeach.gov and include WORKERS' COMPENSATION CLAIMS EXAMINER I-III in the subject line .Do you understand the instructions for completing and submitting the application and supplemental questionnaire for this job?
+ Yes
02
REQUIREMENTS TO FILE:Eighteen months of experience equivalent (or higher) to the City's Workers' Compensation Claims Assistant classification Please click the link to view the City's Classification Specification(Workers' Compensation Claims Assistant) (' compensation claims assistant&pagetype=classSpecifications)
ORas a workers' compensation claims assistant for an insurance company, third-party administrator, or self-insured, self-administered employer. How many months of experience do you have in the aforementioned?
+ No paid experience
+ 1-6 months
+ 7-12 months
+ 12-17 months
+ 18 months or more
03
EXPERIENCE:Eighteen months of experience equivalent (or higher) to the City's Workers' Compensation Claims Assistant classification Please click the link to view the City's Classification Specification(Workers' Compensation Claims Assistant) (' compensation claims assistant&pagetype=classSpecifications)
ORAs a workers' compensation claims assistant for an insurance company, third-party administrator, or self-insured, self-administered employer.The following information is required to receive credit towards experience which qualifies you for the position:Describe your experience as it relates to the position.Do not copy and paste your resume.1) Employer Name2) Your Job Title3) Dates of employment (mo/year to mo/year)4) Total average hours per week5) Duties performed for position held.Your responsesmustbe complete to receive credit for this experience.Incomplete responses will not receive credit.If you do not have any related experience, indicate with NONE.
04
Knowledge of Workers Compensation laws, rules, regulations, and proceduresis required.Please describe in detail your knowledge and/or experience as it relates to the aforementioned.Do not copy and paste your resumeYour response must demonstrate the knowledge in this area to receive credit.Incomplete responses may not receive credit.If you do not possess this knowledge, indicate NONE.
05
Knowledge of processing benefit notices and claimsis required.Please describe in detail your knowledge and/or experience as it relates to the aforementioned.Do not copy and paste your resumeYour response must demonstrate the knowledge in this area to receive credit.Incomplete responses may not receive credit.If you do not possess this knowledge, indicate NONE.
06
DESIRABLE QUALIFICATION:(Optional) Please check the box if you possess the following desirable qualification:
+ Self-Insurance Plans (SIP) certification
07
ACKNOWLEDGEMENTS:By answering yes, I understand that proof of required documents must be submitted as attachments at the time of filing. I also understand that failure to submit all required documents at the time of filing will result in my application being considered incomplete. Proofs for this position may include: college transcripts/degrees and/or DD-214 Member 4 Form, if claiming veteran's preference.Please note that candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing.
For information on evaluation services:Education Evaluation Services ( )
+ Yes
08
I understand that the City of Long Beach utilizes electronic mail (email) to notify applicants of important information related to job applications submitted online through Governmentjobs.com. As an applicant, if I do not wish to receive emails from the City of Long Beach and decide to unsubscribe from email notifications and/or text messages, I may miss important information (i.e. employment opportunities) regarding the status of any job applications that I submit online. If you have questions or need clarification, please contact the Civil Service Department at (562) ###-####.
+ Yes
09
By answering yes and submitting this application, I certify the following that:1) I have personally completed the information provided and that it is accurate and complete to the best of my knowledge; and 2) I understand that any falsification may cancel any terms, conditions, or privileges of employment. I understand and acknowledge the aforementioned statement.
Required Question
Agency
City of Long Beach
Department
Human Resources - (CL)
Address
Civil Service Department
411 W. Ocean Blvd., 4th Fl
Long Beach, California, 90802
Phone
(562) ###-####
Website
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