Location: all cities,CA, USA
16 days ago , from CalCareers - California Government
Under the general direction of the Workers' Compensation Manager (WCM) for the Information Services Center (Call Center), the Workers' Compensation Consultant (WCC) assists parties, whether or not represented by counsel, by providing English and Spanish-speaking general public information concerning workers' compensation benefits and procedures.
The WCC is a permanent, full-time position working under the supervision of the WCM but may receive assignments from the Supervising Workers' Compensation Consultant.
This is a bilingual-Spanish position. The incumbent must be able to pass a bilingual-Spanish fluency examination.
This posting may be used to fill future vacancies in accordance with 2 CCR §249.3
To be considered for thisWorkers' Compensation Consultantjob opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: Willing to consider a Workers' Compensation Assistant.
The Staff Services Analyst classification is being appropriated for this position. If you have list eligibility as a Staff Services Analyst, it will be used to hire you as a Workers' Compensation Assistant. Candidates with Staff Services Analyst eligibility must meet the minimum qualifications for both Staff Services Analyst and Workers' Compensation Assistant.
For more information about taking the Staff Services Analyst exam and establishing list eligibility please see the following link:
You will find additional information about the job in the Duty Statement.
This position is located at:464 W. 4th Street, #360 San Bernardino, CA 92401
The DWC Call Center is easily accessible from the 215, 210 and 10 freeways and close to the historic Molly's Cafe, Inland Center Mall, Starbucks, Panda Express and In and Out restaurants. Telework is available two days per week and parking is $15.00 per month. The WCC works 40 hours per week in a smoke-free, air conditioned office located in a high-rise building with elevator access, natural and artificial lighting, equipped with cubicle, computer and other office equipment including a cloud based phone system. The WCC is required to attend meetings in designated conference rooms and be willing to travel for off-site trainings, work in a team environment and independently.
You will find the Minimum Requirements in the Class Specification.
The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.
Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at Applications must be received electronically by 11:59 p.m. on or before the above final filing date.
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions” section below and ensure the following:
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date:10/28/2024
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date:10/28/2024Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Industrial Relations
Cert Mailing Address Sacramento
Attn:Certifications Unit
2180 Harvard Street Suite 160
Sacramento,CA95815
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Industrial Relations
Cert Drop Off Address Sacramento
2180 Harvard Street Suite 160
Sacramento,CA95815
08:00 AM-04:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: