Workforce Application Support Analyst
: Job Details :

APR Consulting, Inc. has been engaged to identify a WFM Application Support Analyst

Location: Lexington, MA 02421(100% remote)

Position: WFM Application Support Analyst

Pay Rate: $70-105/hr

Duration: 2-3-months contract

Shift schedule: Mondays to Fridays (8am to 5pm)

Key Responsibilities:

WECI Integration Development:

Design, develop, and implement WECI integrations between Workday and Kronos WFC, along with other enterprise systems, ensuring data consistency, accuracy, and smooth transfer.

Write and maintain custom integration scripts and workflows using WECI tools.

Create and maintain documentation for integration processes, including data mappings, error handling protocols, and integration best practices.

System Support and Troubleshooting:

• Provide ongoing support for Kronos WFM applications, including troubleshooting system issues, errors, and integration failures related to WECI.
• Analyze and resolve data discrepancies, performance issues, and other technical challenges.

Monitor WECI integration jobs to ensure successful data loads and timely execution.

Collaboration and Communication:

Work closely with internal stakeholders (HR, Payroll, IT, Operations, etc.) to understand integration requirements and business needs.

Collaborate with external vendors and technical teams to ensure smooth integration and functionality of all related systems.

Testing and Optimization:

• Perform testing of WECI integrations to validate data integrity and functionality before deployment to production.
• Continuously monitor system performance and optimize integrations for efficiency, accuracy, and scalability.
• Documentation and Compliance:
• Maintain clear and comprehensive technical documentation for all integration-related activities and processes.
• Ensure compliance with company policies, security standards, and industry regulations in all integration work.

Qualifications:

Experience:

• 2-4 years of hands-on experience with UKG Pro WFM or UKG Workforce Central, particularly in the development and support of WECI integrations.
• Strong knowledge of Kronos WFC and UKG Pro WFM architecture and integration points.
• Proven experience in designing, developing, and troubleshooting integrations between Kronos WFC/UKG Pro WFM and other enterprise systems.
• Experience with API-based integrations, FTP processes, and data mapping tools.

Technical Skills:

• Proficient in writing and debugging scripts for WECI integrations.
• Strong understanding of data formats like XML, JSON, CSV, and integration protocols such as SOAP, REST, and FTP.
• Experience with SQL, querying databases, and working with relational data models.
• Familiarity with Workforce Management best practices and processes is a plus.

Soft Skills:

• Excellent analytical and problem-solving skills with a keen attention to detail.
• Strong communication skills, both written and verbal, with the ability to work with both technical and non-technical teams.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.

About our Client:

A healthcare client providing comprehensive solutions for people living with chronic kidney disease and related conditions, we are working together to improve the quality of life of every patient, every day. We are transforming healthcare through research, innovation, and compassion.

About APR:

Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Don't miss out on this amazing opportunity! If you feel your experience is the match for this position please apply today and join our team. We look forward to working with you!