Workforce Development Representative
: Job Details :

The Minnesota Department of Employment and Economic Development (DEED) is the State of Minnesota's principal economic development agency. DEED's mission is simple: to empower the growth of the Minnesota economy, for everyone. We are driven to find talented and innovative public servants, motivated by the opportunity to serve businesses, people, and the greater good. At DEED you will join a diverse team, inspired by challenging work and united by shared values that guide our work every day. At DEED we live ourvalues by; focusing on the customer, communicating early and often, seeking solutions, creating inclusion, encouraging new ideas, and being gracious. DEED is a Beyond the Yellow Ribbon agency and committed to proactively supporting service-members, veterans, and military families. DEED offers great employment opportunities with a meaningful mission to truly make a difference in the lives of those under our care and for those in communities throughout Minnesota. Job Class: Workforce Development Representative Agency: Department of Employment and Economic Development

• Job ID: 79984
• Location: Minneapolis
• Telework Eligible: No
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 09/12/2024.
• Date Posted: 09/06/2024
• Closing Date: 09/19/2024
• Hiring Agency/Seniority Unit: Employ & Econ Development Dept / Employ & Economic Dev-MAPE
• Division/Unit: Workforce Development / WFD Job Seeker SVS Field Op
• Work Shift/Work Hours: Day Shift, 8:00am to 4:30pm
• Days of Work: Monday - Friday
• Travel Required: Yes, up to 30% of the time
• Salary Range: $25.29 - $36.71 / hourly; $52,805 - $76,650 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities : Yes The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Job Summary ** This position will be located in North Minneapolis.** This Employment Service Program position exists to provide Career Services and CareerForce information to job seekers through orientations, group instruction, and one-on-one assistance (online, over the phone and in-person) to ensure seekers are empowered to make informed career choices. This program prioritizes serving Unemployment Insurance Applicants, economically disadvantaged populations, Veterans, and youth. The incumbent provides career guidance consulting, assessments, and resources to job seekers and the summer youth program. This position will work closely with the Minneapolis public schools to support teachers and youth in job placement. Also, provides training on how to seek employment through job search classes, resume writing classes and other employment-related workshops both online and in-person. The incumbent will provide resources, so job seekers have access to information and tools necessary to secure appropriate employment, and employers have access to tools and information to successfully recruit and retain employees. This position also helps businesses access services available to them and connect directly to the job seekers the program serves. The Department of Employment and Economic Development (DEED) is committed to radically increasing economic impacts for individuals and businesses that face systematic barriers to growth. This position will also contribute to building a positive internal culture that makes DEED an extraordinary place to work. If you want to make an impact and help people create possibilities, come and be a part of our amazing team! This posting may be used to fill multiple positions. Qualifications Minimum Qualifications Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position. Three (3) years of customer service or customer support experience providing prompt, courteous and accurate information to customers. OR One (1) year of experience in an administrative position supporting case management, career guidance, coaching, or in a similar role as determined by the agency. *Bachelor's degree in Education, Social Work, Human Services, Counseling, or other closely related field as determined by the agency may substitute one (1) year of experience; master's degree substitutes for eighteen (18) months of experience; PhD substitutes for twenty-four (24) months of experience. Applicants that meet the above minimum qualification will be further evaluated on the following: Skill in:
  • The development and presentation of workshops for adult and youth career seekers, to be offered virtual and in person.
  • Communication to provide career guidance and coaching for adults and youth and connect career seekers to work force training opportunities to advance skills.
  • Organizing and tracking expenses using Microsoft Office Suite, including Outlook, Word, and Excel. Ability to:
    • Form and grow connections with community partners such as educational institutions, employers and supportive services to assist career seekers in gaining employment.
    • Adapt to changing work priorities and goals. Incumbent must maintain valid driver's license, & insurance, OR have other reliable transportation. Preferred Qualifications Bachelor's degree in education, social work, human services, counseling, or other closely related field as determined by the agency and related work experience. Experience using WorkForce One, CareerForceMN.com, Minnesotaworks.net, SharePoint, WebEx, Microsoft Office Suite programs, and Customer Relationship Management (CRM). Experience in developing curriculum with the City of Minneapolis Employment and Training Program unit. Ability to schedule, notify youth, and provide interviews, assessment and job placement in subsidized summer positions for youth. Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures. Additional Requirements A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:
      • Criminal Background Check
      • Employment Record Review (current and former State employees only)
      • Employment Reference Check
      • Conflict of Interview Review
      • Driver's Record Check The Minnesota Department of Employment and Economic Development will not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S. Application Details How to Apply Select Apply for Job at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-###-#### or email ...@state.mn.us . For additional information about the application process, go to . Connect 700 Program To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Amina Hindi or Talent Acquisition at ...@state.mn.us . Veterans To be considered with Veteran's Status , you MUST indicate this on your application and submit a copy of your DD-214 form and other required documentation to ...@state.mn.us by the closing date. Recently Separated Veterans (RSV) : Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. Certain Disabled Veterans : Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a non-competitive basis. See the above links for criteria and eligibility. Current State Employees
        • Please apply via Self Service.
        • Bidding or expression of interest: This vacancy is open for bids/expression of interest and all qualified applicants simultaneously. Current employees of DEED who are currently in the same classification, who are eligible, and apply within the seven (7) day period will be considered prior to filling the position by other means. Contact If you have questions about this position, contact Amina Hindi at ...@state.mn.us or 651-###-#### . Working together to improve the state we love. What do Minnesota's State employees have in common?
          • A sense of purpose in their work
          • Connection with their coworkers and communities
          • Opportunities for personal and professional growth Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include:
            • Paid vacation and sick leave
            • 12 paid holidays each year
            • Low-cost medical, dental, vision, and prescription drug plans
              • Fertility care, including IVF
              • Diabetes care
              • Dental and orthodontic care for adults and children
              • 6 weeks paid leave for parents of newborn or newly adopted children
              • Pension plan that provides income when you retire (after working at least three years)
              • Employer paid life insurance to provide support for your family in the event of death
              • Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
              • Tax-free expense accounts for health, dental, and dependent care
              • Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals:
                • Training, classes, and professional development
                • Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov ) Employee Assistance Program (EAP) for work/life support:
                  • A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
                  • Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
                  • Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. APPLICANTS WITH DISABILITIES Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-###-#### or email ...@state.mn.us and let us know the support you need. The Department of Employment and Economic Development is an equal opportunity, affirmative action, and veteran-friendly employer, and encourages all qualified candidates to apply for job opportunities. If you are an individual with a disability who needs assistance or cannot access the online job application and search tools, please contact Karen Lilledahl at ...@state.mn.us . Please indicate what assistance is needed.