Location: New York,NY, USA
Join the Mizuho team as a Tidal Automation Engineer!
Overview:
We are seeking a skilled Workload Automation Administrator with experience in Tidal Enterprise Scheduler or similar workload automation tools, such as Control-M or AutoSys, to join our team. The ideal candidate will have hands-on expertise in configuring, troubleshooting, and optimizing job scheduling solutions, paired with strong communication and customer service skills. This role is essential to ensure efficient and reliable enterprise scheduling while supporting a collaborative and dynamic IT environment.
Key Responsibilities:
* Configure, maintain, and troubleshoot Tidal Enterprise Scheduler or equivalent workload automation tools (Control-M, AutoSys, etc.).
* Perform root cause analysis to identify and resolve issues related to job scheduling and automation.
* Collaborate with internal teams to gather requirements, design workflows, and optimize scheduling processes.
* Monitor job execution, proactively addressing issues to minimize downtime and improve efficiency.
* Provide exceptional customer service, acting as a reliable point of contact for troubleshooting and support.
* Document processes, workflows, and troubleshooting steps to enhance team knowledge and operational efficiency.
* Stay calm and professional under pressure while resolving real-time technical issues.
Qualifications:
* Proven hands-on experience with Tidal Enterprise Scheduler, Control-M, AutoSys, or similar workload automation tools.
* Strong skills in configuring, troubleshooting, and optimizing job scheduling tools.
* Background in server-side systems and support roles (cloud-based experience not required but a plus).
* Excellent communication and customer service skills to work effectively with technical and non-technical teams.
* Ability to remain composed under pressure and provide timely, effective solutions.
* Solid understanding of IT infrastructure, networking, and security principles.
Preferred:
* Familiarity with scripting languages to enhance automation workflows.
* Relevant certifications in Tidal, Control-M, or AutoSys workload automation tools.
Why Join Us?
This is an exciting opportunity to work on cutting-edge workload automation solutions, leveraging tools like Tidal Enterprise Scheduler, Control-M, and AutoSys to streamline enterprise operations. If you have a passion for troubleshooting, workflow optimization, and providing exceptional support, we encourage you to apply!
The expected base salary ranges from $77k-$145k. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.
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Other requirements
Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process.
Company Overview
Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit www.mizuhoamericas.com.
Mizuho Americas offers a competitive total rewards package.
We are an EEO/AA Employer - M/F/Disability/Veteran.
We participate in the E-Verify program.
We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.
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