Location: Hartford,CT, USA
Workplace Coordinator
Under the direction of the Workplace Partner, the Workplace Coordinator performs all tasks to present a welcoming, professional service for all staff, clients, and guests.
DISCOVER your opportunity
Key responsibilities of this role are:
* Put the customer at the heart of everything we do and drive a customer first culture by investigating and reporting on customer satisfaction to flag issues
* Answer and direct calls in a timely and professional manner
* Act as receptionist and mailroom processer which will be prioritized based on business needs each day
* Ensure that meeting spaces are fit for purpose for all visitors, internal and external.
* Update and manage colleague head count using smart working seating?using Realm
* Act as the first point of contact; troubleshoot any issues with (lighting, heating, air conditioning, flooring) reporting any issues to building management for repair.
* Stock supply rooms, pantries, conference rooms, reception area and wellness rooms.
* Submit and track invoices through corporate expense system (Coupa)
* Assist with new hire orientation including Security access door cards, building ID cards, temporary visitor cards and I-9 Verification
* Provide mailroom and delivery services including overall management of mail services
* Ensures that all deliveries are received, verified, and stored or delivered to the appropriate area or individual
* Order, invoice, receive, store, and distribute supplies and deliveries as required and perform remote tasks for offices without Workplace presence.
* Perform other duties, as assigned.
* Provide guidance and seek input from others as needed to achieve the best result possible
SHARE your talent
We're looking for someone who has these abilities and skills:
* High school diploma or an equivalent combination of training and experience; Associate degree
* The ability to take direction and prioritize accordingly
* Flexibility and friendly demeanor are essential qualities for an individual in this position
* Excellent interpersonal skills
* The ability to be adaptable, problem solve, and take initiative
* A positive and collaborative attitude
* Experience with Microsoft 365 products
* The ability to lift up to a maximum of 40 pounds
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.
How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business ? property, casualty, professional, financial lines, and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
Diversity & Inclusion
We know that a diverse workforce and inclusive culture enable business growth and are critical to our success. That's why we have made a strategic commitment to attracting and retaining the most diverse workforce possible, while creating a strong, inclusive culture where everyone is welcome and can contribute and reach their highest potential.
* Named to the Diversity Best Practices Index - 2017, 2018
* Signatory to the CEO Action for Diversity
* Signatory to the UK Women in Finance Charter
* Twelve Colleague Resource Groups around the Globe
* Robust support for Flexible Working Arrangements
* Enhanced family friendly leave benefits
The U.S. pay range for this position is $59,500 - $93,000. Actual pay will be determined based upon the individual's skills, experience, and location. We strive for market alignment and internal equity with our colleagues' pay.
At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL's benefits offerings, please visit US-Benefits-at-a-Glance_2023_US.pdf (myaxaxlbenefits.com).