Workplace Experience & Occupancy Leader
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JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.About JLLWe're JLL-a leading professional services and investment management firm specializing in real estate. We manage 2.2 billion square feet across every industry and facility type including 52 of the Fortune 200. We empower our clients' core business by dynamically and efficiently managing their facilities, ensuring uptime, maximizing productivity, prioritizing occupant well-being, and driving sustainability. We have operations in over 80 countries and a workforce of over 110,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 200 company, we are committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.JLL Work DynamicsJLL Work Dynamics delivers four core management services for both occupier and investor clients: Workplace Management, Project Management, Portfolio Services, and Property Management. We are advisory led, with a focus on client enterprise objectives. We leverage the industry's most advanced data and technology platforms to drive the best outcomes for our clients. We are both global and local, delivering solutions with quality and consistency anywhere in the world. We also combine specialized sector expertise with unparalleled real estate experience.The OpportunityWe are seeking an exceptional leader to join our team and run Workplace Experience and & Occupancy for JLL's Work Dynamics business line. This pivotal role will drive our global strategy in workplace optimization, employee experience, and occupancy management across our clients and stakeholders.Key Responsibilities:Strategic Leadership:* Develop and implement a global occupancy planning and workplace experience strategy that aligns with our organization's vision, goals, and culture.* Ensure the implementation of Occupancy and Experience (OE) Standards across all divisions, with any required configuration for specific divisions.* Collaborate with senior leadership to integrate workplace strategies with overall business objectives.* Lead global initiatives to optimize space utilization, enhance employee experience, and drive operational efficiency.Innovation and Transformation:* Spearhead the adoption of cutting-edge technologies and methodologies in occupancy planning and workplace design.* Drive digital transformation initiatives to create smart, connected workplaces that enhance productivity and employee satisfaction.* Anticipate future trends in work patterns and develop proactive strategies to adapt our global workplace portfolio.Global Portfolio Optimization:* Oversee the management and optimization of our global real estate portfolio, ensuring it supports business needs while maximizing cost-efficiency.* Target and drive improvement in profitability, collaborating with senior leadership.* Develop and implement global occupancy standards and guidelines that can be adapted to local needs and regulations.* Lead strategic decision-making on workspace investments, consolidations, and expansions across all regions.* Support the strategy and implementation for self-performance of services (in-sourcing in accordance with our standard country delivery model).Employee Experience and Wellbeing:* Champion initiatives that enhance the overall employee experience, focusing on wellness, productivity, and engagement.* Collaborate with HR and IT leaders to create seamless, technology-enabled workplace experiences that support diverse work styles and preferences.* Partner with Account Leaders to resolve any major experience or occupancy issues, ensuring consistent high-quality workplace experiences across all regions.Data Analytics and Reporting:* Establish global KPIs and metrics for occupancy planning and workplace experience.* Leverage advanced analytics to drive data-informed decisions and demonstrate ROI on workplace initiatives.* Provide regular reports and insights to the board and executive leadership on global occupancy trends and workplace performance.Team Leadership and Development:* Build and lead a high-performing global team of workplace strategists, occupancy planners, and experience designers.* Foster a culture of innovation, continuous improvement, and knowledge sharing across regional teams.* Develop succession plans and career paths for key roles within the global workplace organization.* Identify talent and support overall succession planning for OE resources assigned to accounts.* Foster a culture of innovation, continuous improvement, and knowledge sharing across regional and global teams.Stakeholder Management:* Build strong relationships with key internal and external stakeholders, including regional leaders, employees, vendors, and industry partners.* Serve as the Subject Matter Expert for Workplace Experience and Occupancy, supporting sales, renewals, and growth opportunities.* Represent the organization at industry events and forums as a thought leader in workplace strategy and occupancy planning.Qualifications:* Bachelor's degree in Real Estate, Hospitality Management, or related business field.* 15+ years of progressive experience in corporate real estate, workplace strategy, or related fields, with at least 5 years in a senior leadership role.* Proven track record of successfully developing and implementing global workplace strategies in a large, complex organization.* Strong understanding of global real estate markets, workplace technologies, and emerging trends in the future of work.* Excellent leadership skills with the ability to influence and inspire across all levels of the organization.* Outstanding communication and presentation skills, with the ability to articulate complex concepts to diverse audiences.* Experience in change management and driving organizational transformation.* Demonstrated ability to work effectively in a multicultural, global environment.* Strong analytical skills and proficiency in data-driven decision making.This role offers an unparalleled opportunity to shape the future of work on a global scale, driving innovation and excellence in how we utilize our workplaces to support our people and business objectives. The ideal candidate will be a visionary leader, capable of balancing strategic thinking with practical execution in a dynamic, global environment.JLL is an Equal Opportunity EmployerJLL is committed to developing and maintaining a diverse workforce, and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visit www.JLL.com for additional information on JLL's commitment to equal opportunity.Estimated total compensation for this position:250,000.00 - 500,000.00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .Location:On-site -Atlanta, GA, Chicago, IL, New York, NY, Washington, DCIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company HolidaysJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.