Location: Linville,NC, USA
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Description
The role of this position is to build loads, load trucks (both company and customer vehicles), and assist with maintenance of an efficient, clean, safe, and well-operated lumberyard. As a key point of contact with customers, this position is charged with providing excellence in customer service.
Responsibilities
* Meets and greets contractors and do-it-yourselfers while providing exceptional customer service by assisting with the selection and loading of materials.
* Accurately pulls and stages materials to be picked up or delivered to ensure schedules are met.
* Contributes to maintaining the inventory in the yard by conducting cycle counts, keeping the yard organized, and ensuring the correct material is shipped and received.
* Properly uses and maintains all equipment.
* Commits to continued learning on products, packages, procedures, and more.
* Knows and follows all applicable safety rules and procedures.
* Knows and follows all applicable rules and procedures regarding sales and inventory management.
* Accurately distributes and places all specified building materials as indicated on the order ticket.
* Responsible for having the pulled product neatly placed and appearing as orderly and presentable as possible.
* Cleans up and properly disposes of all debris.
* Is alert to things that need to be done and, without being asked, takes initiative to see that they get done.
Requirements
Education & Experience
* Knowledge of all applicable building material products.
* Previous experience in a customer service environment.
* Ability to follow all safe and applicable methods of transporting material from the delivery vehicle, by way of stairways, elevators and boom operations, to the point of stocking/delivery.
* Must be knowledgeable, trained, capable and licensed/certified by to operate forklift equipment, if needed, often transporting heavy and awkward loads.
* Computer literacy and knowledge of current office technology.
* Strong communication skills.
* Ability to work independently with limited supervision.
* High school diploma.
Work Environment
* Work is performed in the yard.
Physical Demands
* Standing - Occasionally
* Walking - Frequently
* Sitting - Rarely
* Handling/Gripping - Frequently
* Reaching Outward - Frequently
* Reaching above Shoulder - Frequently
* Climbing - Occasionally
* Crawling - Never
* Squatting or Kneeling - Frequently
* Bending - Frequently
* Lifting/Carrying - Must be able to lift and move 115 lbs. using safe lifting techniques
* Pushing/Pulling - Frequently
* PPE Requirement - None
Work Hours
* Position is full-time. Occasional overtime may be required.