Location: Boise,ID, USA
Description
POSITION: Yield Control Technology Engineer I
DIVISION: Metrology and Analysis Systems Division (MAD)
COMPANY: Hitachi High-Tech America, Inc. ( HTA )
TRAVEL: Up to 25% (domestically and internationally)
REMOTE WORK DESIGNATION: Customer Hybrid (+50% Onsite)
REMOTE WORK REQUIREMENT: Customer & HTA Onsite - 80% / Remote - 20%
EXPECTED PAY RANGE: $103,770 - $142,683 annually
This pay range is for the position's base pay only. This position may be eligible for other compensation including incentive pay and/or allowances. Candidates will receive additional information during the interview and selection process.
POSITION SUMMARY
The Yield Control Technology Engineer I (YCTE) is responsible for the technical product support for all Inspection and e-Beam tools sales activities. The responsibilities include demonstration, applications and customer training of Inspection and e-Beam tools. The YCTE typically spends 5% of their time receiving on-the-job training and may travel as much as 30% to customer sites in order to provide required support. The YCTE will provide customer applications training in order to complete tool installation and acceptance tests. Additionally, they will use considerable judgment and initiative independently. The YCTE will work on special projects to improve overall department efficiency and provide applications support through classroom training and/or phone support. Generally, the YCTE requires minimal supervision and is very knowledgeable in the product lines.
PRIMARY RESPONSIBILITIES
* Technical product support for all Inspection and/or e-Beam tools sales activities
* Provide applications support for customers through recipe automation audits
* Provide technical advice to marketing for sales and trade shows
* Development of Training and Demonstration Materials
* Review of training and demonstration materials for technical accuracy
* Exhibit a positive attitude to all employees and customers
* Willingness to relocate or to travel
* Set and keep appropriate schedules for training on the assigned customer site
* Provide highly detailed documentation for the purpose of customer and/or Field Service Engineer training
* Demonstrate ability to transfer technical knowledge to less experienced engineers through OJT or classroom training
* Demonstrate ability to work independently with no supervision
* Demonstrate ability to resolve complex problems successfully
* Demonstrate ability to use considerable judgment in resolving problems and making recommendations
* Compiles and evaluates test data to determine appropriate limits and variables for system specifications
* May apply quantitative analysis in determining root cause of technical problems and propose, and implement solutions for corrective action
* Maintain appropriate records of all work and automation audits performed
* Manage and maintain traveling inventory according to department policy, procedure, and/or practice
* Protect and maintain company property (i.e., traveling inventory, company issued items, test equipment, tools, etc.)
* Set and keep appropriate schedules for training on the assigned customer site
* Create, update, and provide highly detailed documentation for the purpose of customer and/or internal training
* Must have and retain valid driver's license in resident state and be insurable
* Must be eligible for and receive company credit card
* Comply and adhere to company policies
* Portray professionalism and pride in appearance while conforming to policy
* Provide a positive attitude to all employees and customers
* Other duties as assigned
EDUCATION, LICENSES, and/or CERTIFICATION REQUIREMENTS
* BS degree in STEM (Science, Technology, Engineering, Mathematics) related fields or equivalent combination of education and semiconductor industry work experience
EXPERIENCE and TRAVEL REQUIREMENTS
* Hands on experience with Hitachi e-Beam tools (such as CD-SEM and/or DR-SEM) strongly preferred
* General understanding of equipment electronics
* Computer knowledge and networking experience
* Intermediate skills in Microsoft Excel, PowerPoint, and Word
* Travel on average of 25%
KNOWLEDGE, SKILLS, and/or ABILITIES REQUIREMENTS / SAFETY REQUIREMENTS
* Ability to interface with customers, service department personnel and others
* Equipment specific operation skills
* Understanding of equipment Electronics
* Computer skills: Basic Networking, Excel, PowerPoint and Word
* Computer skills: LINUX
* Equipment specific operation skills
* Ability to give advanced customer training
* Strong work ethic. (i.e., on time to work and training, on time completion of assignments, strong preparation for assignments, effective teamwork, etc.)
* Demonstrate strong verbal and written communication skills with management, co-workers, internal and external customers
* Demonstrate ability to communicate information to customers and manager regarding all activities and schedules
* Demonstrate ability to work with no instructions
* Demonstrate ability to work on assignments that are complex utilizing considerable judgment and initiative
* Basic Knowledge and understanding of Physics and Chemistry
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]
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