Job Description The University of Maine at Presque Isle is seeking an Admissions Specialist/Document Processor to be a part of a dynamic and innovative team that provides proactive, student-centered support to adult graduate and undergraduate competency-based education (YourPace) prospects and applicants. The primary responsibility of the Admissions Specialist/Document Processor is to process submitted applications and supporting documentation as well as interact with prospective students at key points in the admissions process (from inquiry to enrollment). This position will also assist with updating student status in various platforms (MaineStreet and Salesforce), answering calls to YourPace Admissions, and accurately conveying information to applicants. This position works closely with all members of the UMPI Admissions team. Training and other events may require travel to the University of Maine at Presque Isle. Work hours are within 8:00-4:30 EST or as determined by the Executive Director of Enrollment Management and Admissions. The direct supervisor will determine if the roles and responsibilities of the position can be efficiently and successfully met exclusively online or must be on location without significantly compromising teamwork, collaborations, and partnerships. Work locations and schedules will be determined during the onboarding process and periodic reviews will identify potential changes to remote work options. Based on the qualifications and experience of the successful applicant, the salary is $43,888.00 plus a 10% employer contribution to the UMS retirement plan. Additional benefits include medical, dental, vision, and tuition waiver programs for employees and dependents. The UMS is a recipient of the Wellness Councils of America's Well Workplace Award and offers wellness programs. Visit our benefits website to learn more. For all job requirements and required duties please review the complete job description. Key Responsibilities include (not limited to):
- Prepare applications and supporting documents for formal review.
- Log the receipt of application documents in a timely manner and in accordance with departmental procedures.
- Understand admissions-related policies in order to determine if additional documents may be needed from the applicant.
- Track student progress through the admissions funnel by using a variety of software applications: MaineStreet, ImageNow and Salesforce.
- Assist in the monitoring of the YourPace email account and respond to questions from prospective students, applicants, and current students.
- Provide regular communication to applicants, in the manner they request (email, text message or phone call), in order to inform the applicant of the necessary requirements to complete their application.
- Use Salesforce and MaineStreet to generate data about applications and use that to guide daily work.
- Matriculate students and inform them of next steps in the process toward enrollment.
- Provide feedback about the application process to the Admissions Team and make recommendations for improvements and efficiencies.
Position Requirements:
- Basic computer skills including the use of multiple software applications simultaneously, Microsoft Office suite, Google applications, and communication technology (e.g., Zoom).
- Bachelor's Degree or equivalent, relevant experience in admissions, tutoring, counseling, customer service, marketing or sales.
- Strong interpersonal and communication skills (both oral and written).
- Attention to detail and the ability to multitask.
- For remote work, proof of a stable, reliable internet connection of not less than 25mbps is required. Hotspots are not acceptable for this position.
- Completion of a Remote Work Agreement Form.
Knowledge, Skills, and Abilities: An outgoing, positive, professional manner; strong listening, and written and verbal communication skills; ability to connect, motivate, and inspire people; perseverance; attention to detail; excellent organizational skills; ability to relate to a diverse pool of prospective students with tact, diplomacy and discretion; ability to manage multiple projects; flexibility to work both independently and as part of a team; and computer literacy required. Proficiency in MS Word, Excel, Gmail and recruitment software preferred. Related sales or marketing experience preferred. Required Qualifications: Minimum of a Bachelor's degree or related experience, skills and abilities outlined above. To apply click on Apply Now below or visit the UMPI Careers Page at . For your application to be considered complete, you must submit a cover letter and a resume. Finalist candidates will be asked to provide names and contact information for references. Complete applications will be reviewed beginning November 15, 2024. Materials received after that date will be considered at the discretion of the University. The University is not able to consider applicants who require Visa sponsorship support. A background screening will be conducted for the successful candidate. About the University For more than a century, the University of Maine at Presque Isle has been helping students find their path to great professional careers providing its 1,300 traditional and non-traditional students from all areas of the state, country, and world with life-changing opportunities in a caring, small-university environment. Further information about the University of Maine at Presque Isle can be found at The university sits on 150 acres surrounded by the rolling hills and potato fields of northern Maine and the university strives to be the region's premier learning institution while helping to stimulate cultural and economic development in Aroostook County and the State of Maine. The university serves as an educational and cultural center for the area and its facilities are utilized for lectures, programs, concerts, dance performances, exhibits, and plays that benefit the entire region. Learn more about what Aroostook County has to offer here. Clery Act- The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish and distribute an Annual Security Report, (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University's crime statistics for the past three calendar years; and disclosures regarding the University's current campus security policies. You may view the University's Annual Security Report. If you have any questions, contact Safety and Security 111 Campus Center 181 Main St., Presque Isle, ME 04769 Phone: (207) ###-#### Equal Opportunity Statement- In complying with the letter and spirit of applicable laws and pursuing its own goals of diversity, the University of Maine System does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding non-discrimination policies: Director of Equal Opportunity, 5713 Chadbourne Hall, Room 412, University of Maine, Orono, ME 04469-5713, 207-###-####. TTY 711 (Maine Relay System). About Us
About the University of Maine System The University of Maine System (UMS), established in 1968, consists of seven universities and the University of Maine School of Law, spread across various locations in Maine. UMS provides system-wide services and governance from these locations, leveraging the distinct strengths and collaborations among its institutions to advance strategic priorities for UMS and the state of Maine. Choosing UMS means opting for a high quality of life supported by excellent benefits such as tuition waivers, robust retirement contributions, and comprehensive insurance coverage including medical, dental, vision, life, and disability. Maine's diverse landscapes, from accessible wilderness and rugged coastline to urban centers and rural communities, offer numerous cultural activities, strong public schools, safe neighborhoods, and high-quality healthcare. Discover more about Maine's exemplary lifestyle on the Maine Office of Tourism website. About the Team For more than a century, the University of Maine at Presque Isle has been helping students find their path to great professional careers providing its 1,300 traditional and non-traditional students from all areas of the state, country, and world with life-changing opportunities in a caring, small-university environment. Further information about the University of Maine at Presque Isle can be found at The university sits on 150 acres surrounded by the rolling hills and potato fields of northern Maine and the university strives to be the region's premier learning institution while helping to stimulate cultural and economic development in Aroostook County and the State of Maine. The university serves as an educational and cultural center for the area and its facilities are utilized for lectures, programs, concerts, dance performances, exhibits, and plays that benefit the entire region. Learn more about what Aroostook County has to offer here.