Youth Payment Clerk
: Job Details :

DescriptionPOSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Receives and maintains all information pertaining to the program. This position will be part of the finance/accounting department and must therefore maintain a high level of confidentiality. This position will have the potential to be cross trained in other accounting positions and must be a team player and must work to adhere to proper internal controls and possess a strong work ethic. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. ESSENTIAL FUNCTIONS: 1. Process SACC payments. 2. Sets up programs in operations system for county schools 3. Registrations and payments scheduling 4. Invoicing and past due account follow-up 5. Terminations and removal from the program in operations 6. Daily communications and updates with parents 7. Refund analysis with Director approval 8. DSS vendor set up and activation with director approval 9. DSS and third-party payment and invoicing 10. Teacher work days and early dismissal program set up and registration 11. Childcare reimbursement forms(fill out, sign, and return) approval of finance director 12. Receipts and request for receipts and or documentation from parents 13. Reconcile Aged Receivable Report - Weekly - 14. Files appropriate documentation and maintains payable files when applicable. 15. Works with patrons to resolve payment matters. 16. Answers and provides information for new and interested families 17. Supports YMCA healthy eating and physical activities standards through coaching, mentoring, and monitoring menu quality 18. Maintains responsive and cooperative relationships with patrons regarding accounts payable matters. 19. Updates and monitors accounts. 20. Response to average 30-50 emails and 10 -20 voice mails per day 21. Creates weekly balance due report for Director. 22. Perform other duties as assigned LEADERSHIP COMPETENCIES (Leader): Mission Advancement: Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. QUALIFICATIONS: • Experience in data entry with working knowledge of spreadsheets and word processing. • Associates degree • Team player • Strong customer service and relationship building skills. • Excellent problem-solving skills. • Must be at least 21 years old. • Completes Praesidium within 7 days of hire date. • Previous experience with diverse populations preferred. • Understands the YMCA is a public accommodation committed to inclusion and compliance with the Americans with Disabilities Act (ADA). WORK ENVIRONMENT & PHYSICAL DEMANDS: • Ability to walk, stand, and sit (including on the floor) for long periods of time. • Exposure to communicable diseases and bodily fluids. • Must be able to lift and/or assist children up to 50 pounds in weight. • Must be able to lift and carry food and supplies weighing up to 20 pounds. • Ability to stand or sit while maintaining alertness for several hours at a time. • Position may require bending, leaning, kneeling, and walking. • Ability to speak concisely and effectively communicate. • Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency • Ability to view/enter data for long periods of time. • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to plan, lead and participate in activities